Co-founder & ceo
Patricia Coppola
Patricia has built a career on compassion for clients and understanding how best to meet their needs. Whether it is working with companies to manage their customer relationships holistically or working one on one with clients, her passion is delivering the best experience possible.
Customers are critical and it is important for companies to build a customer-centric approach to how they work with customers day to day. She thrives in building organizations and designing the optimal capabilities when it comes to creating value for customers in each interaction.
Launching her own marketing consultancy, she focused on market research and working with top clients like American Express, provided the foundation for my passion for understanding customers. I appreciate firms that take their roles seriously when it comes to engaging effectively with their clients.